• All returns for credit or refund require approval from Pyreken.
• All returns for credit or refund claims must be made within 5 business days of receipt of goods.
• Any product(s) for return must be unused, unopened and in original packaging. Pyreken will not accept a returned product(s) where the product(s) has been used, marked, taped, opened or otherwise tampered with by the customer.
• Product(s) sourced specifically for a customer are not returnable unless they are faulty, damaged, defective, or the supplier agrees to accept the return.
• Short term expiry dates returns will be considered on a case-by-case basis.
• Freight charges applied on the original invoice may not be credited.
• Pyreken reserves the right to charge freight or restocking fees on all returns.
To request a credit or refund:
Please email to info@pyreken.com.au or contact Pyreken on 0469 800 012